Custom Orders: With over 20 years experience our top of class designer and goldsmith creates exceptional and unique designs on premises to the highest standards. Clients are involved in each step of the custom process: from design conception and sketch, to having wax model made (an exact replica of your finished jewellery) to finished product detail in the metal of your choice. We will gladly make changes to the wax model to ensure your complete satisfaction.
ReDesign: At Sapphires we remount or completely re-design your jewellery into a revitalized design. Inherited jewellery or tired of a dated style? Broken items you’d like to combine into one beautiful jewellery item? You will save on the gemstones and we can often melt your gold into the new item. You reuse and preserve the sentiment of the original. A popular service!
Repairs: With goldsmiths on premises, precious jewellery items do not have to leave the store. Repair workmanship is not created equal. At Sapphires you are assured our professional goldsmithing team will repair your jewellery precisely. We take pride in the finishing touches and our Master goldsmith inspects each jewellery item by microscope for quality control. Common repairs to jewellery include worn down claws (retipping: our specialty), rings broken or worn thin (reshanking), ring sizing, chain repairs. Our experienced goldsmiths will take on the most challenging repairs including jobs our clients were told could not be done by other jewellery stores and jewellery that was repaired sloppily. Not sure if your jewellery is due for maintenance? We will gladly clean and inspect your jewellery no charge.
Appraisals: Our certified diamond grader and gemologist will clean and appraise your jewellery for you on premises. While you wait appraisals can always be accommodated with an appointment.
Watch Repair: Our on site staff can replace batteries, pins, straps and clasps. Internal mechanics/movement and internal parts will be repaired by our certified watch maker with 30 years experience (picked up personally and repaired at his workshop).
Rhodium Plating: When white gold jewellery is not looking as bright white as it used to then it may require rhodium plating. Our goldsmiths can re-polish your jewellery to a brilliant shine and re-apply the rhodium finish for you.
Scrap Gold: Some “old gold” such as broken chains do not melt down well into a new custom jewellery item. We recommend a reasonable and fun solution such as our “watercast” gold nuggets. Each nugget is unique and vary in size depending on how much gold you have to melt. We can create pretty pendents, and handsome tie tacks. As an added touch we can add a gemstone or pearl in one of the “nugget pockets”.
Free Gift Wrapping: Sapphires will gladly gift wrap your special purchase at no charge and top it off with our signature Sapphire blue bow.
Store Policy: Exchange and/or credit for equal value, within 30 days with sales receipt. Item in original condition and packaging. No refunds. Custom orders are final.
For more information, please visit www.sapphiresjewellers.com